Online Help

If you have any questions about oceanhotel Elite Program, please click Q & A.

E-mail Us

If you want to share your hotel experience with us, please send us an e-mail to service@oceanhotel.com.cn

Telephone Us

If you want to use oceanhotel Elite automatic or man-made service system more extensively, you can dial（86-20）87765988-1968、1389、1278.

oceanhotel Elite Automatic Service System is an exclusive service for oceanhotel Elite Members. You can easily reserve rooms, check oceanhotelPoints, transfer oceanhotelPoints, replace member cards, and enjoy other associated services.

Fax Us

Have you ever wondered about the status of your oceanhotelPoints? Please fax a copy of your hotel bill, including your membership number and contact information to （86-20）87653288. We will contact you as soon as possible.

Mail Us

No.412 Huanshi Dong Lu,Guangzhou,China Guangzhou Ocean Hotel Customer Service Center P.C.:510061